Terms & Conditions
Terms & Conditions updated December 23, 2023
1. Welcome to Comfort Printed!
This page explains our terms of use. When you use Comfort Printed, you’re agreeing to all the rules on this website. Before using this website, if you have any questions relating to any section within these Terms of Use (the "Terms"), please email our support team at support@comfortprinted.com.
These Terms apply to you and to your access to, and use of, www.ComfortPrinted.com (the “Website”), and any other website or service that links to these Terms (collectively, the “Services”). Please read the Terms carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms and our Privacy Policy, found at https://www.comfortprinted.com/privacy-policy/, incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Website.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them.
Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
The Services on this Website are provided by "Comfort Printed Funds, Inc. (“Comfort Printed”) and your use of the Services is subject to these Terms. “We,” “our” or “us” refers to Comfort Printed Funds Inc., collectively, “Comfort Printed”.
We provide a platform which allows individuals, artists, charitable organizations, non-profits, businesses or anyone at all who agrees to these Terms of Use and any other applicable policies or regulations to design custom apparel and merchandise (“Organizers”) to sell to their supporters worldwide through our platform (“Campaign”) or to design and purchase apparel or merchandise directly from Comfort Printed (“Supply”). This platform is also used by customers and supporters who choose to purchase apparel and merchandise and/or make donations from Campaigns (“Supporters”). This also applies to anyone accessing the platform at any time for any reason (“Users”). Organizers, Supporters and Users will collectively be referred to as “you”.
These Terms govern your use of this Website and our Products and Services (defined below). By using this Website, you accept these Terms in full. If you disagree with any part of these Terms, you may not use this Website or any Services of Comfort Printed.
We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. You will be able to access most of our Website without having to register any details with us; however, in order to create a Campaign, you will need to register certain details with us.
2. Account Creation
You must be at least thirteen (13) years old to register for an account, and to pay or accept money there are other requirements. See Section below “User’s Age” for more details.
When you register for an account, you must provide us with accurate information. If not, we may not be able to assist you with accessing your account.
User’s Age
You must be at least thirteen (13) years old to create a Comfort Printed account or to access or use any of Comfort Printed’s Services. If you are not at least thirteen (13) years old, you may NOT use this Website at any time or submit any information to this website.
To purchase merchandise, give donations, and receive payouts, you must be at least eighteen (18) years old or have your parent’s permission.
If you are a parent or legal guardian of a user visiting our site that is under the age of eighteen (18), you hereby agree to hold this user to these Terms and to hold harmless Comfort Printed if the minor breaches any of these Terms.
By using our Services, you certify that you satisfy the age guidelines and restrictions and your acceptance of these Terms.
Furthermore, if we believe that your information is incorrect, we may prevent you from accessing the Website, terminate or suspend your account, or otherwise limit or restrict your use or Service.
3. Security
You are solely responsible for the security of your account; any damages that arise from your failure to secure your account will not be covered by us.
To best protect your account, please keep your password confidential. You are responsible for all activity on or through your account. If you believe your account is compromised, follow these steps please reset your password and contact our support team as soon as possible.
Comfort Printed will not ask you to reveal your password. If you forget your password, you can visit this page to reset your password.
Certain areas of this Website may require registration or may otherwise ask you to provide information to participate in certain features or access certain Content. The decision to provide this information is purely optional; however, if you elect not to provide such information, you may not be able to access certain Content or features or participate in various areas of the Website.
Our Privacy Policy explains how we collect, use, and disclose your personal information and protect your privacy when using our Services. By using our Services, you agree that Comfort Printed can use your information in accordance with our Privacy Policy (available at https://www.comfortprinted.com/privacy-policy/).
In the event that there exists any inconsistency between these Terms and our privacy policies, the Privacy Policy shall take precedence.
4. User Conduct
You are responsible for all activity on your account. We welcome your comments regarding the Website; however, please behave responsibly when using our Website.
We reserve the right to delete, move, or edit any content posted on this Website for any reason. By using our Services, you agree that any and all Content that you contribute to Comfort Printed:
- Is owned by you or you hold appropriate license(s) to use such Content;
- Contains no copyrighted or other protected material owned by others;
- Contains no misleading, inaccurate, and/or dishonest statements;
- Does not impersonate another business, individual, or charity;
- Does not constitute, promote, or encourage illegal acts;
- Does not explicitly or implicitly violate any policy posted on our Website;
- Does not infringe or violate others' rights;
- Contains no discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to civil liability, or otherwise is contrary to the law in any applicable jurisdiction where our Website is being used;
- Contains content that is harmful in nature, including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data;
- Does not victimize an individual or group of individuals with hurtful or hateful language.
You agree that you will indemnify, defend, and hold harmless Comfort Printed, its subsidiaries, and all of their direct and indirect officers, directors, employees, agents, successors, and assigns from any and all third-party claims, demands, actions or threat of action (whether in law, equity, or in an alternative proceeding), losses, liabilities, damages (including taxes), and all related costs and expenses, including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgment, interest, and penalties, and threatened losses due to, arising from, or relating to your use or contribution of Content to the Website that violates the above User Conduct requirements or that infringes any third-party intellectual property rights.
We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting materials to our Website in breach of this Section.
You shall not use our Website while distracted or preoccupied, such as when operating a motor vehicle. You should access our Website only with due regard for your own safety and the safety of others.
5. Intellectual Property
We are not trying to steal your content or use it in an exploitative way. Unless indicated otherwise, you have complete ownership of your own content and give us permission to post it on our Website.
By posting your Content, you grant us permission to use and/or publicly display works of your Content. Comfort Printed does not claim any ownership rights in the Content you upload to this Website. It is your responsibility to make sure your Content does not contain copyrighted material unless you have permission from the rightful owner.
If you believe a user has infringed upon your rights with their Comfort Printed Campaign, we ask that you (i) contact our fraud protection team at fraud@comfortprinted.com and (ii) submit an Intellectual Property Claim to us at support@comfortprinted.com.
If needed, we reserve the right to edit, modify, or delete any of your Content. For more information regarding Intellectual Property restrictions, check out our Digital Millennium Copyright Act Agreement.
6. Comfort Printed’s Content
You are welcome to use our content to help promote your campaign, but please don’t post it elsewhere without our permission!
Our content is protected by copyright, trademark, and other applicable laws. We grant you permission to use our logo and other copyrights or trademarks solely to promote your Comfort Printed campaign page.
Examples of our content are the text on the Website, our logo, and designs created by our design team.
You may not otherwise use, publicly display, or prepare derivative works of our content other than in connection with your campaign on Comfort Printed, unless we give you permission in writing.
7. Being A Campaign Organizer: Campaign Creation
Congratulations on starting your first Comfort Printed campaign! You help bring communities together worldwide by creating custom apparel for your supporters.
After Account Creation, you will have the ability to bring your vision to life by creating your Campaign. When creating a Campaign, you will be provided with a “base cost” from us for each product. With this information, you will set a sale price for each item. After your Campaign has closed a batch successfully, you will earn the difference between the base price and your sale price. For more information on how to get started, please check out this helpful article from our Help Center.
Copyright/Trademark
You represent that you own or all trademark rights, copyrights, rights of publicity, and other intellectual property rights necessary to create and conduct a Campaign. You agree to provide us with evidence of this upon request. Your failure to do so may result in cancellation of your account and/or Campaign.
You agree that you will indemnify, defend and hold harmless Comfort Printed, its subsidiaries, and all of their direct and indirect officers, directors, employees, agents, successors and assigns from any and all third party claims, demands, actions or threat of action (whether in law, equity or in an alternative proceeding), losses, liabilities, damages (including taxes), and all related costs and expenses, including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgment, interest, and penalties, and threatened losses due to, arising from or relating to your use of trademarks, copyrights, rights of publicity, or other intellectual property in your Campaign that infringe any third party intellectual property rights.
Comfort Printed retains all ownership rights in any designs created by our designers and may not be used by you, other than in connection with your campaign on this Website, without our consent.
Fraud
Fraud will be regarded as a serious matter and appropriate action, including, but not limited to, withholding payouts and/or account termination, or any other action within our right if fraudulent activity is detected.
You agree that all information you provide in connection with your Campaign is accurate and is not likely to deceive reasonable donors; and that all donations to your Campaign will be used solely as described in any promotion of your campaign.
You agree to not:
- Falsely claim a connection to an intended recipient or charitable organization;
- Fail to report accurate tax information to us or to the IRS;
- Deceive others to get money from individuals believing they are making donations to charitable organizations or causes;
- Publish deceiving statements on a Campaign page;
- Upload content that infringes on the intellectual property of another person, business, or organization.
We reserve the right to provide information relating to your Campaign to donors, beneficiaries of your Campaign, or law enforcement in order to establish transparency and accountability.
In addition, in our sole discretion, we may choose to redirect all or a portion of the payout to the intended beneficiary or charitable organization aligned with the general purpose of the Campaign on your behalf. We may for any reason, in our sole discretion, place a hold on your account if fraudulent activity is detected.
By creating a Campaign, you agree to fully cooperate with any request we make for evidence we deem necessary to verify your compliance with these Terms.
Payouts for Successful Campaigns
To receive payment for your Campaign, you will be asked to provide a PayPal account email address. If you are requesting the Payout to be sent to a business or charitable organization and do not have the ability to send the funds to their PayPal account, you can contact support@comfortprinted.com or your Comfort Printed representative to learn about alternate Payout options. We may require that you provide a Form W-9 to us prior to releasing funds.
You agree that you will verify the contact information you have provided to Comfort Printed for payments to ensure that payments from Comfort Printed are able to reach you or your intended beneficiary. Comfort Printed is not responsible for misdirected payments based on inaccurate information provided by you.
You acknowledge and consent that we may, at any time, for any reason, place a hold on a Campaign account, restricting payouts to a campaign organizer.
If you have questions about a hold that we have placed on your payout, please refer to contact us at support@comfortprinted.com.
Taxes
You are responsible for any taxes you owe based on the payments (“Payouts”) you receive from us. You must also follow our rules about content and conduct.
You are solely and fully responsible for payment of any income taxes applicable to the amount you earn through using our service. You are responsible for reporting any taxes. We collect tax identification information and report this to tax authorities as legally required.
We will provide a copy of IRS form 1099 no later than January 31st each calendar year for beneficiaries who received more than $600 in total payouts during the previous calendar year as paid by check, ACH, or wire transfer. Beneficiaries who are registered non-profits or corporations do not receive 1099s.
Tax reporting documentation for payouts made through third-party payment processors, such as PayPal, will be provided by the third party payment processor in accordance with all tax laws and regulations.
For more information about 1099s from the IRS click here: https://www.irs.gov/payments/general-faqs-on-new-payment-card-reporting-requirements
Unclaimed Funds
Comfort Printed makes every effort to transmit funds due to each Campaign organizer. In cases where the Campaign organizer fails to submit sufficient account information (e.g. PayPal account details, tax information if applicable, current mailing address, correct email address, etc.), Comfort Printed will make a good faith effort to contact the Campaign organizer and/or beneficiary in order to render payment in accordance with Comfort Printed’s processes.
If we are unable to contact the Campaign organizer and/or beneficiary and retrieve sufficient payment information after a period of six (6) months from the Campaign’s end date, we may then deem the funds unpayable, disperse the funds to a charitable organization of Comfort Printed’s choosing, and apply such funds to the reimbursement of Comfort Printed’s expenses.
8. Buyer Agreement
As supporters, you help bring an artist’s vision to life or support the fundraising efforts of a great cause! By choosing to wear your custom apparel around the world, you are helping to share their message. That is what Comfort Printed is all about. :)
Placing an Order
You warrant that you are authorized to use any credit card, Paypal account, or other means of payment that you provide to us. Providing any inaccurate information is a breach of these Terms and may result in cancellation of your order. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, or problems identified by our credit and fraud avoidance department.
If your order is canceled after your credit card (or another payment account has been charged, we will issue a credit to your credit card (or another applicable payment account) in the amount of the charge. We will attempt to contact you if your order is canceled or if any information is required to accept your order.
By confirming your purchase at the end of the checkout process, you agree to pay for the Products, as well as the shipping and handling charges and applicable taxes.
Shipping and Delivery
Products will be shipped to an address designated by you as long as the address is complete. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss for Products pass to you upon delivery of the Products to the carrier.
Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products.
International Orders
You acknowledge that the Products sold on Comfort Printed, are subject to the customs and export control laws and regulations of the United States of America and may also be subject to the customs laws and regulations of the country in which the products are received, and you agree to comply with all applicable laws.
Returns
Our Products are custom-made and printed to order, we are not able to accept returns unless the product was damaged, misprinted, or incorrect. For other terms that apply to our Return Policy can be found here in our Help Center.
Misuse
We try our very best to make sure each Campaign is reviewed before launching, but from time to time, a Campaign gets missed.
We have no control over any information published on a Campaign page by a Campaign organizer and disclaim all liability to the fullest extent provided by applicable law. We simply do not have the resources to verify this information individually for every Campaign.
While the merchandise you order on Comfort Printed will be sent to you as you anticipate, we have no means of verifying that the funds raised will be used as expressly described by a Campaign organizer. All donations made will be at your own risk.
If you have reason to believe that any Campaign on our Website is fraudulent or your payment instrument (“Payment Instrument”) was compromised, immediately contact our fraud protection department at fraud@comfortprinted.com.
A few examples of what we do NOT consider misuse:
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Campaigns created on behalf of a beneficiary who is not aware that funds are being raised on their behalf.
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An idealistic or philosophical disagreement with the nature of the Campaign or character of the Campaign organizer.
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Multiple Campaigns set up on behalf of a person, charity, or event.
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Campaigns that have exceeded the sales goal set forth by the Campaign organizer.
9. Gift Cards
Comfort Printed Gift Cards are only available in a digital format. Once you purchase a Gift Card, you’ll receive an email that you can forward or print. The email contains a code that can be entered during checkout. You can check your Gift Card balance by visiting https://comfortprinted.com/gift-cards.
Once purchased, Gift Cards are non-refundable, have no cash value, and do not accrue interest. Gift Cards are valid for use within 5 years from the date of issue.
Gift Cards may be redeemed for any product offered by Comfort Printed at the prevailing price at the time of redemption, subject to stock availability. Gift Cards may not be used for additional donations made on any Giving Campaigns, tips for non-Giving Campaigns, supply orders, studio, or to purchase additional Gift Cards. Gift Cards may be used in conjunction with discount promotions, but cannot be used with free item promotions. If the purchase amount is less than the value of the Gift Card, no cashback will be given. Remaining balances may be used on future orders. If the purchase value exceeds the amount of the Gift Card, the remaining balance must be paid using a credit card. Items purchased with a Gift Card may be returned or exchanged. Refunds are placed back on the Gift Card balance. Please contact support@comfortprinted.com to facilitate a refund.
Comfort Printed is not liable for any Gift Cards that are lost, stolen, destroyed, or used without permission. If you lose your Gift Card, we may be able to issue a replacement with any remaining balance on it. We are not responsible for any balance used while the Gift Card is lost or stolen. Please contact support@comfortprinted.com for help resetting your gift card.
Comfort Printed reserves the right to cancel any Gift Card obtained fraudulently, due to misuse or violation of terms, or if any alterations or unauthorized endorsements are detected. In the event of a business closure or transition, outstanding Gift Cards may be subject to cancellation. Comfort Printed can change the terms and conditions of the Gift Card at any time without prior notice.
10. Headings
Headings, titles, and italicized summaries throughout this document are for convenience and reference only, and in the event of any conflict, the text of the Terms, rather than such headings, titles, or italicized summaries, shall control.
11. Indemnification
You and your heirs and assignees agree to defend, indemnify, and hold Comfort Printed harmless from any and all claims, damages, and expenses, including attorney's fees, arising from these Terms or related to your use of Comfort Printed.
12. Termination
These Terms are effective unless terminated by either you or Comfort Printed. You may terminate this Agreement at any time, provided that you discontinue any further use of the Website.
We may also terminate this Agreement at any time and may do so immediately without notice and deny you access to the Website if, in our discretion, you fail to comply with any of these Terms.
13. Limitation of Liability
To the extent permitted by law, we are not liable to you for any incidental, consequential, or punitive damages arising out of these terms or your use or attempted use of Comfort Printed.
The information, software, Products, and Services included in or available through the Website may include inaccuracies or typographical errors. Changes are added periodically to the information herein. We make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, Products, Services, and related graphics contained on the Website for any purpose.
We take all reasonable steps to ensure that our Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore, we will not be liable if this Website is unavailable at any time.
Our Website may be temporarily unavailable due to issues such as system failure, maintenance or repair, or for reasons beyond our control. Where possible, we will try to give our users advance warning of maintenance issues but shall not be obliged to do so.
By submitting a telephone number to Comfort Printed, you agree that a representative of Comfort Printed can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of our Services.
14. Warranties and Disclaimers
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS COMFORT PRINTED DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. OUR SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND.
COMFORT PRINTED MAKES NO WARRANTY OR CONDITION THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.
15. Disputes
We make no representations that the content or the Website is appropriate or may be used or downloaded outside the United States. Access to the Website and/or the content may not be legal in certain countries outside the United States. If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction from which you access the Website.
If an issue does arise out of these Terms related to your use, and it can’t be resolved by us, then it must be resolved by arbitration before the American Arbitration Association in Richmond, Virginia. By agreeing to these terms you are waiving your right to trial by jury or to participate in a class action or representative proceeding.
In the event of a dispute between You and Comfort Printed that cannot be adjudicated through arbitration, You agree that all disputes and related claims shall be construed in accordance with the laws of the Commonwealth of Virginia and that jurisdiction for the dispute shall be in a federal or state court with competent jurisdiction located in Richmond, Virginia.
Our Website is subject to the United States export control laws and regulations and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import any data on our Website, as may be required.
User Disputes
You agree that you are responsible for your interactions with any other user in connection with the Services and Comfort Printed will have no liability or responsibility with respect thereto. We reserve the right but have no obligation to become involved in any way with disputes between you and any other user of the Services.
Comfort Printed is entitled to make payouts and otherwise correspond with the original registrant. Alternatively, we reserve the right to withhold payouts until the dispute is resolved, in Comfort Printed’s discretion.
YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
16. Additional Terms
Certain sections or pages on this Website may contain additional Terms. In the event of a conflict, those additional Terms become part of your Agreement with us if you use those Services.
17. Governing Law
We strongly encourage you to contact us if you’re having an issue, before taking legal action. In the rare occasion where legal action does arise, these Terms (and all other policies) will be governed by and construed in accordance with the laws of the Commonwealth of Virginia and the United States and will be adjudicated in Richmond, Virginia Federal, State and local courts.
18. Definitions
For the purposes of this Agreement, the following terms shall have the following definitions:
- "Additional Terms” means the terms we reference or link to or within this Agreement.
- “Agreement” refers to the Terms of Use as well as any other legally binding policy listed on our website.
- "Base Cost” the cost of the product.
- "Comfort Printed Account” means the account created by a user utilizing Comfort Printed Services.
- “Comfort Printed,” we mean Comfort Printed, Inc. ("Comfort Printed”). We also refer to Comfort Printed as “we,” “us” and “our.”
- “Campaign” means any campaign created by a Campaign Organizer in order to receive monetary donations from supporters.
- "Campaign Organizer(s)” are individuals or groups of individuals that use Comfort Printed’s Services to create a Campaign and receive monetary donations from supporters.
- "Content” collectively refers to all software, documentation, data, updates, thereto, services, and other items that we make available to you through this Website.
- "Intellectual Property” refers to the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact our team at legal@comfortprinted.com.
- "Payment Instrument(s)” refer to methods of payments which allow users to transfer funds between accounts at banks or other financial institutions.
- “Services” contain content including, without limitation, Comfort Printed's logos, designs, text, graphics, pictures, information, data, software, other files that are the property of Comfort Printed and are protected by U.S. and international copyright laws.
- “Terms of Use,” we mean these Terms of Use (“Terms”) and all other terms and policies posted by us on Comfort Printed.com (and any updates by Comfort Printed to these Terms of Use and those terms and policies).
- "User" “You” or “your” we mean any user (like you!) of Comfort Printed.
Our Contact Information:
Comfort Printed, Inc.
2004 Edgewood Dr, Edmond, OK 73013
